Shipping & Delivery
Our Slow Fashion Approach
We believe in slow fashion and sustainable production processes. This means:
- We deliberately work with a small inventory.
- Many of our pieces are only produced after you place your order.
- Every garment receives the attention and care it deserves.
This sustainable approach may mean that some items may take up to 1-2 weeks to ship. We always strive to process orders as quickly as possible, but please understand that quality and sustainability are our top priorities.
You'll receive a notification as soon as your garment goes into production. We'll also let you know when your item is finished and on its way to you.
Delivery areas
We ship to all European Union countries as standard. Our logistics partners ensure reliable and fast shipping within Europe.
Shipping outside the EU
We’re happy to ship to Switzerland, the United Kingdom, and other non-EU countries!
Please note that higher shipping costs as well as customs duties or import VAT may apply for deliveries outside the EU.
Unfortunately, we are unable to cover the cost of returns from these countries.
-> If you would like to order from one of these (or any other non-EU) countries, please contact us in advance, and we will inform you about the exact shipping costs.
Shipping costs within the EU
Order value | Shipping costs |
---|---|
Up to 200€ | 4.95€ |
From 200€ | 2.95€ |
Delivery times
- Stock items Austria: 1-3 working days
- Stock items EU countries: 3-5 working days
- Items produced after order: 1-2 weeks plus shipping time
- Custom-made items: 2-3 weeks plus shipping time
We'll let you know in your order confirmation whether your desired item is in stock or being produced for you. If your item is already in stock, we'll do our best to ship it as soon as possible, but we can't guarantee same-day shipping.
Shipment tracking
After your order has been shipped, you will automatically receive an email with your tracking number and a link to track your shipment. This way, you can see where your package is at any time.
Customs duties and import taxes
-
Within the EU: There are no additional charges.
-
Outside the EU: Depending on the destination country, customs duties, import taxes, or VAT may apply, which are to be borne by the recipient. The exact costs vary depending on the country and the value of the goods.
Sustainable packaging
We attach great importance to environmental protection and therefore use:
- Recyclable packaging materials
- Plastic-free shipping bags wherever possible
- Reusable packaging
Questions about shipping?
If you need support or have any questions about delivery, just contact us - we are happy to help!